Last updated: February 5, 2026
Endovia Labs (“Endovia,” “we,” “us,” or “our”) respects your privacy and is committed to handling your information responsibly and transparently.
This Privacy Policy explains what information we collect, how we use it, and the choices you have.
By using our website, purchasing our products, or participating in any Endovia program, you agree to this policy.
1. Information We Collect
We collect information in a few different ways depending on how you interact with us.
A. Information You Provide Directly
When you use our site, you may voluntarily provide:
Contact Information
- name
- email address
- shipping or billing address
- phone number (if provided)
Order Information
- products purchased
- order history
- payment details (processed securely through third-party processors)
Volunteer Program Information
If you participate in a volunteer or feedback program, you may provide:
- contact information for enrollment
- self-reported wellness or experience feedback through surveys
Participation in surveys is always voluntary.
B. Information Collected Automatically
When you browse our website, we may automatically collect:
- IP address
- browser type
- device information
- pages visited
- time spent on pages
- referring links
- cookies and analytics data
This information helps us improve the site and user experience.
2. How We Use Your Information
We use information to:
- process orders and ship products
- provide customer support
- communicate about purchases or programs
- send volunteer surveys and updates
- improve products and services
- analyze website performance
- comply with legal obligations
We do not sell your personal information.
3. Volunteer Program Data Separation
If you participate in an Endovia volunteer or feedback program, we take additional steps to protect your privacy.
Separation of Data
We may separate:
- contact information (stored in our CRM)
from - survey or feedback responses
Survey responses may be associated only with an internal Volunteer ID rather than your name or email address.
This separation helps reduce the risk that personal identity is directly connected to survey responses.
Self-Reported Information
Survey responses are:
- voluntary
- self-reported
- used for research and product development purposes only
We ask participants not to include unnecessary identifying information in survey responses.
4. Cookies & Analytics
We use cookies and similar technologies to:
- remember preferences
- analyze traffic
- improve site functionality
- measure performance
Third-party services such as analytics providers may also use cookies.
You can control cookies through your browser settings.
5. Third-Party Services
We use trusted third-party providers to operate our business. These providers may process data on our behalf.
Examples include:
- payment processors (e.g., Stripe, PayPal, etc.)
- email and CRM systems (e.g., HubSpot)
- survey tools (e.g., Google Forms)
- hosting and infrastructure providers
- analytics services
These providers only receive the information necessary to perform their services.
We do not authorize them to use your information for unrelated purposes.
6. Payment Information
Payments are processed through secure third-party processors.
We do not store full credit card numbers or sensitive payment credentials on our servers.
7. How We Protect Information
We implement reasonable administrative, technical, and organizational safeguards designed to protect your information.
These may include:
- access controls
- limited internal permissions
- secure hosting environments
- encryption in transit
No system can be guaranteed 100% secure, but we take reasonable steps to protect the information we handle.
8. How Long We Keep Information
We retain information only as long as reasonably necessary for:
- fulfilling orders
- operating programs
- legal compliance
- improving services
You may request deletion of your information (see below).
9. Your Choices & Rights
You may:
- request access to your personal information
- request corrections
- request deletion
- unsubscribe from marketing emails at any time
- withdraw from volunteer participation
To make a request, contact us at:
support@endovialabs.com
We will respond within a reasonable timeframe.
10. Children’s Privacy
Our website and programs are not intended for individuals under 18 years old.
We do not knowingly collect information from minors.
11. External Links
Our site may link to third-party websites.
We are not responsible for their privacy practices.
Please review their policies separately.
12. Changes to This Policy
We may update this Privacy Policy from time to time.
Updates will be posted on this page with a revised date.
Continued use of the website constitutes acceptance of the updated policy.